PSA FAQ

Payment for your PSA submission will be collected before the deadline date of the 28th and must be paid within 48 hours of invoicing. Customers can also pay for their submissions via our online shop here. Payments via our shop can be completed before sending us your submission or once we have confirmed receipt.

If you have multiple service levels in your submission and wish for them to be returned to you once we receive them, please pay for these separately as a return postage fee should be applied to each service.

Each submission level has a maximum declared value for your collectibles. Simply put, this maximum declared value is the estimated value of a card of piece of memorabilia after it has been graded by PSA.

Declaring a value for your cards prior to them being graded involves some guesswork and there are occasions when a card is graded higher than anticipated with the declared value. In this case, PSA will contact us to notify us that an upcharge is to be applied to this particular submission. Any and all upcharges are to be paid by the customer in line with our terms and conditions and must be paid before we can return your cards to you.

We ask you to tell us your estimated raw value for each card or collectible for insurance purposes and ask you to please put an accurate value based of recent sold listings and current market value. When we send a submission to PSA, we will go through each card submitted and will insure each collectible for its current market value based on condition and age. We will then accumulate the total raw values into one and insure the entire parcel for this value. In the event of loss or damage in transit to PSA or while at PSA, we would payout the raw value to you (based on our evaluation) and return your grading fee for any ungraded cards. Please be aware that over declaring the raw value on your submission form will not increase the amount paid out to you in the event of loss or damage. The value will be reviewed and we will pay an accurate amount for a replacement collectible of same condition.

We have specialist collectibles insurance in place to cover us up to £50,000 while your cards or collectibles are in our possession.

We also insure all parcels while they are in transit to PSA for the total amount specified on our submission form.

We offer to pregrade all of your submitted cards, completely free of charge. Should you wish to have your cards pregraded, please select this option on the submission form.

Estimated Turnaround Times are estimates only and not guaranteed.

A service level’s Turnaround Time is the estimated number of calendar days that an order will be completed and shipped back, once scanned into the PSA facility.

These times are based on, and may be impacted by, PSA's submission volume and capacity and other unforeseen circumstances. Turnaround Times may change rapidly without notice as conditions change.

Yes, you can send us multiple service levels in the same submission.

Please be aware, due to the varied turnaround times, you will need to place a separate order for each submission level if you wish to have your collectibles returned to you once they arrive back with us. By doing so, you will pay for special delivery return postage on each order.

Yes, you can use our PSA Submission tracker by entering you store order number here: https://tracker.jetcards.uk/